Skills & Competencies for Conflicts Manager
Conflicts Manager job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Conflicts Manager
Manages and directs all aspects of the conflicts department.
JOB RESPONSIBILITIES for Conflicts Manager
Oversees the process of conflict resolution with clients and third party to maintain good vendor relationship. Coordinates with the attorneys and mediators to prevent potential conflicts.
Conflicts Manager SALARY RANGE
BASE 50%
$99,411
TOTAL 50%
$102,767
Job Level
M03
Job Code
LE11000085
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department
Conflicts Manager Skills and Competencies List
9 general skills or competencies (Job family competencies) for Conflicts Manager
1
Job Family Competencies –
Commercial Law
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Cites examples of laws, cases, and legal precedents impacting the business.
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Level 2 Behaviors
(Light Experience)
Assists in drafting legal opinions to analyze commercial law issues.
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Level 3 Behaviors
(Moderate Experience)
Evaluates the shifting legal landscape for applicable laws that impacts commercial agreements.
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Level 4 Behaviors
(Extensive Experience)
Advises the company on all aspects of laws and regulations applicable to commercial payments.
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Level 5 Behaviors
(Mastery)
Builds relationships with internal commercial law team to facilitate contracting process.
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2
Job Family Competencies –
Contract Compliance
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Cites examples of best practices for contract compliance management.
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Level 2 Behaviors
(Light Experience)
Assists in reviewing business contracts to ensure compliance with established corporate guidelines.
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Level 3 Behaviors
(Moderate Experience)
Analyzes new contracts to ensure compliance with requirements, standards, and business interests.
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Level 4 Behaviors
(Extensive Experience)
Develops established policies and procedures to ensure compliance with laws and contracts.
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Level 5 Behaviors
(Mastery)
Builds systems for monitoring contract services to ensure compliance with policies and procedures.
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3
Conflicts Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Conflicts Manager
Proficiency Level - 4
5
Competency for -
Conflicts Manager
Proficiency Level - 5
8 soft skills or competencies (core competencies) for Conflicts Manager
1
Core Competencies –
Conflict Resolution
Proficiency Level -4
Level 1 Behaviors
(General Familiarity)
Describes interests and motivation in other parties to better resolve conflicts.
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Level 2 Behaviors
(Light Experience)
Acts calmly and rationally in conflict situations with empathy and self-detachment.
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Level 3 Behaviors
(Moderate Experience)
Demonstrates good judgment in deciding when to involve a third party.
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Level 4 Behaviors
(Extensive Experience)
Aligns personal and organizational values with conflict management tenets in mind.
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Level 5 Behaviors
(Mastery)
Creates a climate where disagreement is regarded as healthy and resolvable.
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2
Core Competencies –
Judgment and Decision Making
Proficiency Level -4
Level 1 Behaviors
(General Familiarity)
Describes the role of judgment in decision-making.
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Level 2 Behaviors
(Light Experience)
Applies an appropriate method, such as tree diagrams for the decision-making process.
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Level 3 Behaviors
(Moderate Experience)
Guides the selection of decision-making process and techniques.
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Level 4 Behaviors
(Extensive Experience)
Coaches others to improve judgment and confidence in decision-making skills.
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Level 5 Behaviors
(Mastery)
Analyzes and discusses alternatives with multiple stakeholders.
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3
Conflicts Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Conflicts Manager
Proficiency Level - 4
5
Competency for -
Conflicts Manager
Proficiency Level - 5
Summary of Conflicts Manager skills and competencies
There are 0 hard skills for Conflicts Manager.
9 general skills for Conflicts Manager, Commercial Law, Contract Compliance, Contract Management, etc.
8 soft skills for Conflicts Manager, Conflict Resolution, Judgment and Decision Making, Team Management and Team Building, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Conflicts Manager, he or she needs to be skilled in Conflict Resolution, be skilled in Judgment and Decision Making, and be skilled in Team Management and Team Building.
9 general skills for Conflicts Manager, Commercial Law, Contract Compliance, Contract Management, etc.
8 soft skills for Conflicts Manager, Conflict Resolution, Judgment and Decision Making, Team Management and Team Building, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Conflicts Manager, he or she needs to be skilled in Conflict Resolution, be skilled in Judgment and Decision Making, and be skilled in Team Management and Team Building.
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